Privacy
Welcome to The Orchard Salon, located at Plot No. 1/B, First Floor, Kalinga Marg, Vaishali Sector 4, Ghaziabad – 201010. We are committed to protecting the privacy and personal information of every client who visits our salon or uses our website. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe.
By visiting our website or booking an appointment with us, you agree to the terms described in this Privacy Policy. Please read it carefully.
1. Information we collect
When you interact with The Orchard Salon — whether through our website, appointment booking form, phone call, or in person — we may collect the following information:
Your full name and contact number
Email address (if shared)
Service preferences and appointment details
Location information (e.g., Vaishali, Kaushambi, Indirapuram, Vasundhara or nearby areas)
Device type and browsing data collected via cookies
Any feedback, queries or complaints you share with us
2. How we use your information
We use the information collected only for the following purposes:
To confirm, schedule and manage your salon appointments
To send appointment reminders via WhatsApp, SMS or email
To inform you about new services, seasonal offers or beauty tips (only with your consent)
To respond to your queries and provide better customer support
To improve our website experience and services
To fulfil any legal or regulatory requirements
3. Cookies and website tracking
Our website may use cookies — small text files stored on your browser — to understand how visitors use our site and to improve their experience. We may also use tools like Google Analytics to track general visitor behaviour. You can disable cookies through your browser settings at any time. Note that some website features may not work correctly without cookies enabled.
4. Sharing of your information
The Orchard Salon does not sell, rent or trade your personal information to any third party. We may share limited data only in the following situations:
With trusted service providers (e.g., website hosting, email services) who are bound by strict confidentiality agreements
With payment processing platforms, if applicable, solely to complete a transaction
When required by law, court order or government authority
To protect the rights, safety or property of our salon, staff or clients
5. Data security
We take reasonable and appropriate measures to protect your personal information from unauthorised access, loss, misuse or disclosure. Our website operates over a secure HTTPS connection. However, no data transmission over the internet can be guaranteed as 100% secure. We encourage you to contact us if you suspect any misuse of your information.
6. Third-party links
Our website may include links to third-party platforms such as Google Maps, Instagram, Facebook or WhatsApp for your convenience. The Orchard Salon is not responsible for the privacy practices of these external platforms. We recommend reviewing their privacy policies before sharing any personal information with them.
7. Your rights
As our valued client, you have the right to:
Request access to the personal data we hold about you
Ask us to correct or update inaccurate information
Request deletion of your personal data from our records
Opt out of promotional messages or newsletters at any time
To exercise any of these rights, please contact us using the details provided below.
8. Children’s privacy
Our website is intended for general audiences and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately and we will take prompt action to remove such data.
9. Changes to this policy
The Orchard Salon may update this Privacy Policy from time to time as our services or legal requirements change. Any updates will be reflected on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact us
If you have any questions, concerns or requests related to this Privacy Policy, please feel free to reach out to us:
Salon Name: The Orchard Salon
Address: Plot No. 1/B, First Floor, Kalinga Marg, Vaishali Sector 4, Ghaziabad – 201010
Phone: +91 9716856777 | +91 9311108882
Email: ekta@theorchardsalon.in
Working Hours: Monday, Wednesday to Sunday — 10:00 AM to 8:00 PM (Tuesday Closed)
